Accelerate your Google Cloud Platform success with rapid response times. 

Reclaim your valuable time. Working on tickets can be a drain on your team's focus. Partner with LucidPoint for expert Google support – it's like having a dedicated VIP team. We'll handle the tickets, freeing you to concentrate on what drives your business forward.

Don't waste internal resources.

Maximize cloud performance, avoid downtime, and optimize costs.
​ We'll navigate the complexities of Google support and proactively address issues, ensuring your cloud environment runs smoothly and cost-effectively. Let our expertise work for you.
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Cloud Support Services

Google Cloud is a powerful tool. With the right guidance, teams can streamline support to maximize its benefits.
LucidPoint is your human concierge in the complex world of Cloud Services. We represent the top 3% of the Google Cloud partner community as a Premier partner.  We are here to be the bright light in the clouds.
​Making complex things simple.

About LucidPoint

"With previous partners we were spending almost all of our time on infrastructure rather than our business.  LucidPoint has reduced that time by up to 50%.

- Yonaton Feldman, Chief Technology Officer, Earnest Analytics.

How We'll Work Together
LucidPoint will provide in depth insights for: ​

• Quick Issue Resolution
• Set up of monitoring and alerting
• Performance optimization
• Enabling auto-scaling
• Account Health Checks
• Troubleshooting

Foundation
Support Hours
Standard M-F Business Hours

Response Time for Issues
Target 1 hour response time within support hours

Technical Engineering Support Includes:

• Up to 6 hours/month
• US baed Google Certified Expert Resource
• Option to join team calls and co-develop solutions

Comprehensive
​Support Hours
Standard M-F Business Hours

Response Time for Issues
Target 1 hour response time within support hours

Technical Engineering Support Includes:

• Up to 20 hours/month
• US baed Google Certified Expert Resource
• Option to join team calls and co-develop solutions

Premium
Support Hours
24/7
​
Response Time for Issues
Target 1 hour response time within support hours

Technical Engineering Support Includes:

• Unlimited hours/month
• US baed Google Certified Expert Resource
• Option to join team calls and co-develop solutions
• Dedicated Slack Channel for communication

Technical Account Advisor Included

Get Started

Transform your cloud experience! Partner with a guide who can illuminate your path, providing the real-world support to help your cloud strategy thrive

Let's Get Started

Feeling overwhelmed by Google Cloud costs? Explore solutions to streamline your spending.
Learn more about our FinOps Managed Services.

Upcoming Workshop:Unlocking Data Potential
Google Cloud Labeling and Tagging Workshop for Effective AI Readiness.